Review on Cleopatra Casino January 2022
Another Dama NV Casino comes across our bow. This time it’s the Egyptian themed Cleopatra Casino.
This is Egypt as it was all those centuries ago when the woman in question was the much vaunted Queen of the Nile, and concubine of the Roman General Mark Antony. All I can say is I’m glad they didn’t have casino’s around back in those days otherwise nothing would’ve got done!
This Casino is all very dazzling, while great care has gone toward applying the appropriate theming (colours, fonts, iconography etc). Like most of the other Dama NV Casinos, the main page reads like a visual equivalent of a lolly scramble. It’s not helped by having grey text on a black background on some sections toward the bottom, though the middle sections are white text with orange accents and green hyperlinks.
Thankfully the site isn’t a lengthy navigation exercise from top to bottom, unlike some of the other Dama NV sites we’ve reviewed recently. However, the hamburger menu is not very well designed, with only games activity listed and not a lot else. They should take some ideas from racing and wagering sites who do it so much better.
You do have to navigate all over the place to find things, and once you have signed up to an account, you get bombarded with requests to deposit funds. It’s clear to me that they really want your money. Let’s take a look at this Casino’s fine detail.
Operator: Dama NV (was Direx NV)
Casino EST: 2017
License: Curaçao Gaming Control Board
Game Providers (alpha order)
1x2Games, 2 By 2 Gaming, Ainsworth Gaming Technology, Amatic Industries, Asia Gaming, Authentic Gaming, August Gaming, Betsoft, BGAMING, Big Time Gaming, BlaBlaBla Studios, Blueprint Gaming, Booming Games, Booongo Gaming, Crazy Tooth Studio, EGT Interactive, Endorphina, Evolution Gaming, Evoplay Entertainment, Ezugi, Electric Elephant, Fantasma Games, Foxium, GameArt, Gamevy, Genesis Gaming, Habanero, Igrosoft, Iron Dog Studios, iSoftBet, Leap, Lightning Box, Merkur Gaming, Microgaming, Mr. Slotty, NetEnt, NextGen Gaming, Nolimit City, Old Skool Studios, PariPlay, Platipus Gaming, Play’n GO, Playson, Playtech, Pragmatic Play, Probability, Push Gaming, Quickfire, Quickspin, Rabcat, Red Rake Gaming, Relax Gaming, Sigma Games, Skillzzgaming, Snowborn Games, Spinomenal, VIVO Gaming, WagerMill, Wazdan, Yggdrasil Gaming
Aruba, Australia (New South Wales only), Bonaire, Curaçao, Cyprus, Estonia, France, French Guiana, French Polynesia, Germany (Schleswig-Holstein only), Guadeloupe, Israel, Italy, Lithuania, Malaysia, Martinique, Mayotte, Metropolitan France, Netherlands, Netherlands Antilles, New Caledonia, Puerto Rico, Réunion, Saba, Saint Martin, Sint Eustatius (Dutch Island), Sint Maarten (Dutch part), Spain, Sweden, Switzerland, United Kingdom, United States, Wallis and Futuna.
- Has a Responsible Gaming page.
- Has an About Us page.
- Contact Us details (email and contact form), refer to the Support section further down this page. Live chat and phone not available.
- There is a link to the FAQ section, click this page.
- RTP stats not known.
- RNG stats not known.
- 128 bit encryption via https certificate. Click on the key icon in the URL string of your Web browser.
AUD, CAD, CNY, EUR, GBP, NOK, RUB, USD, Bitcoin
In Australia, options are: Visa, MasterCard, Maestro, Neosurf, MiFinity, and Bitcoin.
In Australia, options are: Bank Transfer and Bitcoin.
- Withdrawal eWallets: 1-3 days
- Withdrawal Card Payments: 3-7 days
- Withdrawal Bank Transfers: 3-7 days
- Pending Time: 24 hours
- Withdrawal Limit: 12000 Euro/USD per week.
- Rollover Requirement: 35x on bonuses and free spins.
The Games lobby is made up of:
Ancient Egypt (the default main page load)
Though there are many games that are loaded with Egyptian themes and imagery, its not all like that. There are many non Egyptian themed games once you dig deeper into the bowels of the Casino. Click on the Slots option in the Lobby. Sampling a few games, it is all nicely presented, but I’d suggest playing a few demo games first before signing up. The BGaming offerings for instance were all extremely playable but the screen layout was the same throughout, especially the player controls.
This time around I spent some minutes playing roulette and blackjack games. Quite enjoyable I must say. If you want to get to other games like Keno or Bingo, use the Search field on the main page to find them.
On the weekly tournaments page, there are a group of slot games that are eligible for the tournament. Earn a tournament point for every dollar/euro wagered. The weekly prize is 10,000 euro (or equivalent currency) which is spread among the top 30 participating players.
Test/Demo Mode/Try Now
For sure, games can be played in demo mode, but only as a guest. Once you have signed up with an account, demo functionality is removed.
There are a few treats in the way of bonuses here at Cleopatra. All have a 35x wagering requirement, which is a bit better than those we’ve seen with much higher requirements.
- 1st Deposit Bonus – 100% up to €4,000, or equivalent currency. 35x rollover requirement.
- 2nd Deposit Bonus – 50% up to €2,000, or equivalent currency. 35x rollover requirement.
- 3rd Deposit Bonus – 50% up to €2,000, or equivalent currency. 35x rollover requirement.
- Everyday Reload Bonus – 20% up to €800, or equivalent currency. Applicable Mon to Thurs. 35x rollover requirement.
- Friday Free Spins – Get up to 75 freespins for any deposits made on Monday – Thursday. 35x rollover requirement.
- Weekend Reload Bonus – 30% up to €1,000, or equivalent currency. 35x rollover requirement.
- Birthday Bonus – 100% up to €1,000, or equivalent currency. 35x rollover requirement.
This is another casino offering up one of the easiest sign up processes around. To sign up, click the Sign Up button on the home page or main menu and enter the required information:
- Password, plus confirmation
- Select currency
- Accept Terms & Conditions and confirm age is 18+
- Option to receive promo code for bonuses and offers
- Captcha verification
- Click Sign Up Now button.
Once you have signed up and signed in, click on the Account/Profile icon at the top of the main page, go to the My Account > My Profile section and enter the following details:
- First Name
- Last Name
- Date of Birth
- Postal Code
- Received email promos [check box]
Click the Save button at the bottom.
On the left side bar there is a Documents section where you are required to provide documentation related to your identity, address, banking and phone details.
- The Egyptian theming gives this Casino a unique brand.
- Straight forward sign up process.
- Globally, a good selection of deposit and withdrawal options including cryptocurrency, though not so good for Australian players.
- Regular weekly tournament is a feature.
- No mobile APK is available.
- The site is slow to load, so too some of the games.
- Only two Contact methods are available (email and a contact form). No phone or live chat.
- Not all deposit and withdrawal options are valid for Australia.
- Australian withdrawal methods are limited. Currently only two methods are available, Bank Transfer and Bitcoin. This limitation is common across most of the casino’s we’ve reviewed.
- Withdrawal times are slow too. 3-7 days? Come on.. E-Wallet 1-3 days? Most Casinos operate on an ‘instant transfer’ basis. Come on Cleopatra, up your game.
- RTP stats not known.
- RNG stats not known.
- Email: firstname.lastname@example.org
- Live Chat: No live chat available, only a contact form via their scant Support page.
- Phone: No phone support.
- Website: Website Link (If unsure, Australian customers should use a VPN to access the website. Refer our VPN page for more)
This casino is one of the better performers of the Dama NV family. You really have to spend some time with a casino like this to appreciate what it is they are doing, whilst comparing them to their partner casino’s and therefore assessing the pros and cons of each of them for yourself. Trending Casinos has done all that work for you, thereby saving you time and effort.
The regular brickbats reoccur such as limited withdrawal options for Aussie players, plus the four usual contact methods have been reduced to two with no phone nor live chat offered. Judging by some older reviews on the web, live chat was previously an option but as at 2021 it’s no longer there.
Also the withdrawal times are very slow when compared to other partner sites, refer the Con’s section above. And talking of slow, it is one of the slowest game loading sites we’ve encountered.
No doubting there are many games to be played, but the slow loading times, limited options for financials and contacting adds a not so sweet taste to a good looking site. Like Cleopatra herself, this casino is more about first impressions rather than the unsavoury devil being revealed in the detail.