Cleopatra Casino Review

Last Update 2023

Introduction

Another Dama NV Casino comes across our bow. This time it’s the Egyptian-themed Cleopatra Casino.

This is Egypt as it was all those centuries ago when the woman in question was the much-vaunted Queen of the Nile, and concubine of the Roman General Mark Antony. All I can say is I’m glad they didn’t have casino’s around back in those days otherwise nothing would’ve got done!

Review of Cleopatra Casino

This Casino is all very dazzling, while great care has gone toward applying the appropriate theming (colors, fonts, iconography, etc). Like most of the other Dama NV Casinos, the main page reads like a visual equivalent of a lolly scramble. It’s not helped by having grey text on a black background in some sections toward the bottom, though the middle sections are white text with orange accents and green hyperlinks.

Thankfully the site isn’t a lengthy navigation exercise from top to bottom, unlike some of the other Dama NV sites we’ve reviewed recently. However, the hamburger menu is not very well designed, with only games activity listed and not a lot else. They should take some ideas from racing and wagering sites that do it so much better.

You do have to navigate all over the place to find things, and once you have signed up for an account, you get bombarded with requests to deposit funds. It’s clear to me that they really want your money. Let’s take a look at this Casino’s fine detail.

Details

Operator: Dama NV (was Direx NV)
Location: Curacao
Casino EST: 2017
License: Curaçao Gaming Control Board

Game Providers (alpha order)

1x2Games, 2 By 2 Gaming, Ainsworth Gaming Technology, Amatic Industries, Asia Gaming, Authentic Gaming, August Gaming, Betsoft, BGAMING, Big Time Gaming, BlaBlaBla Studios, Blueprint Gaming, Booming Games, Booongo Gaming, Crazy Tooth Studio, EGT Interactive, Endorphina, Evolution Gaming, Evoplay Entertainment, Ezugi, Electric Elephant, Fantasma Games, Foxium, GameArt, Gamevy, Genesis Gaming, Habanero, Igrosoft, Iron Dog Studios, iSoftBet, Leap, Lightning Box, Merkur Gaming, Microgaming, Mr. Slotty, NetEnt, NextGen Gaming, Nolimit City, Old Skool Studios, PariPlay, Platipus Gaming, Play’n GO, Playson, Playtech, Pragmatic Play, Probability, Push Gaming, Quickfire, Quickspin, Rabcat, Red Rake Gaming, Relax Gaming, Sigma Games, Skillzzgaming, Snowborn Games, Spinomenal, VIVO Gaming, WagerMill, Wazdan, Yggdrasil Gaming

Country Restrictions

Aruba, Australia (New South Wales only), Bonaire, Curaçao, Cyprus, Estonia, France, French Guiana, French Polynesia, Germany (Schleswig-Holstein only), Guadeloupe, Israel, Italy, Lithuania, Malaysia, Martinique, Mayotte, Metropolitan France, Netherlands, Netherlands Antilles, New Caledonia, Puerto Rico, Réunion, Saba, Saint Martin, Sint Eustatius (Dutch Island), Sint Maarten (Dutch part), Spain, Sweden, Switzerland, United Kingdom, United States, Wallis, and Futuna.

Advocacy

Has a Responsible Gaming page.
Has an About Us page.
Contact Us details (email and contact form), refer to the Support section further down this page. Live chat and phone not available.
There is a link to the FAQ section, click this page.
RTP stats are not known.
RNG stats are not known.
128-bit encryption via https certificate. Click on the key icon in the URL string of your Web browser.

Financials

Currencies Supported:

AUD, CAD, CNY, EUR, GBP, NOK, RUB, USD, Bitcoin

Deposit Methods:

In Australia, options are Visa, MasterCard, Maestro, Neosurf, MiFinity, and Bitcoin.

Withdrawal Methods:

In Australia, options are Bank Transfer and Bitcoin.

Withdrawal eWallets: 1-3 days
Withdrawal Card Payments: 3-7 days
Withdrawal Bank Transfers: 3-7 days
Pending Time: 24 hours
Withdrawal Limit: 12000 Euro/USD per week.
Rollover Requirement: 35x on bonuses and free spins.

Games

The Games lobby is made up of:

New
Slots (all)
Ancient Egypt (the default main page load)
Live Games
Table Games
Jackpot

Though there are many games that are loaded with Egyptian themes and imagery, it’s not all like that. There are many non-Egyptian-themed games once you dig deeper into the bowels of the Casino. Click on the Slots option in the Lobby. Sampling a few games, it is all nicely presented, but I’d suggest playing a few demo games first before signing up. The BGaming offerings for instance were all extremely playable but the screen layout was the same throughout, especially the player controls.

This time around I spent some minutes playing roulette and blackjack games. Quite enjoyable I must say. If you want to get to other games like Keno or Bingo, use the Search field on the main page to find them.

Jackpot Tournaments

On the weekly tournaments page, there are a group of slot games that are eligible for the tournament. Earn a tournament point for every dollar/euro wagered. The weekly prize is 10,000 euros (or equivalent currency) which is spread among the top 30 participating players.

Test/Demo Mode/Try Now

For sure, games can be played in demo mode, but only as a guest. Once you have signed up with an account, demo functionality is removed.

There are a few treats in the way of bonuses here at Cleopatra. All have a 35x wagering requirement, which is a bit better than those we’ve seen with much higher requirements.

1st Deposit Bonus – 100% up to €4,000, or equivalent currency. 35x rollover requirement.
2nd Deposit Bonus – 50% up to €2,000, or equivalent currency. 35x rollover requirement.
3rd Deposit Bonus – 50% up to €2,000, or equivalent currency. 35x rollover requirement.
Everyday Reload Bonus – 20% up to €800, or equivalent currency. Applicable Mon to Thurs. 35x rollover requirement.
Friday Free Spins – Get up to 75 free spins for any deposits made on Monday – Thursday. 35x rollover requirement.
Weekend Reload Bonus – 30% up to €1,000, or equivalent currency. 35x rollover requirement.
Birthday Bonus – 100% up to €1,000, or equivalent currency. 35x rollover requirement.

Signing Up

This is another casino offering up one of the easiest sign-up processes around. To sign up, click the Sign-Up button on the home page or main menu and enter the required information:

Email
Password, plus confirmation
Select currency
Accept Terms & Conditions and confirm age is 18+
Option to receive promo code for bonuses and offers
Captcha verification
Click the Sign Up Now button.

Once you have signed up and signed in, click on the Account/Profile icon at the top of the main page, go to the My Account > My Profile section, and enter the following details:

First Name
Last Name
Date of Birth
Sex/Gender
Country
City
Address
Postal Code
Received email promos [check box]

Click the Save button at the bottom.

On the left sidebar, there is a Documents section where you are required to provide documentation related to your identity, address, banking, and phone details.

Pro’s

The Egyptian theming gives this Casino a unique brand.
Straight forward sign-up process.
Globally, a good selection of deposit and withdrawal options including cryptocurrency, though not so good for Australian players.
A regular weekly tournament is a feature.

Con’s

No mobile APK is available.
The site is slow to load, and so are some of the games.
Only two Contact methods are available (email and a contact form). No phone or live chat.
Not all deposit and withdrawal options are valid for Australia.
Australian withdrawal methods are limited. Currently, only two methods are available, Bank Transfer and Bitcoin. This limitation is common across most of the casinos we’ve reviewed.
Withdrawal times are slow too. 3-7 days? Come on… E-Wallet 1-3 days? Most Casinos operate on an ‘instant transfer’ basis.
RTP stats are not known.
RNG stats are not known.

Support

Email: support@cleopatracasino.com
Live Chat: No live chat available, only a contact form via their scant Support page.
Phone: No phone support.
Website: Website Link (If unsure, Australian customers should use a VPN to access the website. Refer to our VPN page for more)

Cleopatra Casino Review Conclusion

This casino is one of the better performers of the Dama NV family. You really have to spend some time with a casino like this to appreciate what it is they are doing, whilst comparing them to their partner casinos and therefore assessing the pros and cons of each of them for yourself. Trending Casinos has done all that work for you, thereby saving you time and effort.

The regular brickbats reoccur such as limited withdrawal options for Aussie players, plus the four usual contact methods have been reduced to two with no phone nor live chat offered. Judging by some older reviews on the web, live chat was previously an option but as of 2021, it’s no longer there.

Also, the withdrawal times are very slow when compared to other partner sites, refer to the Con’s section above. And talking of slow, it is one of the slowest game-loading sites we’ve encountered.

No doubt there are many games to be played, but the slow loading times, limited options for financials, and contacting add a not-so-sweet taste to a good-looking site. Like Cleopatra herself, this casino is more about first impressions rather than the unsavory devil being revealed in the detail.